David Masters - State Farm Insurance Agent in 1900 Murray Avenue

Customer Reviews about David Masters - State Farm Insurance Agent:

• ★ ★ ★ ★ ★
  I have the best time dealing with this insurance company. They are honest and quick to respond. They have a professional approach when you need help and it a plus that I deal with the same people every time that's just awesome. Thank you
  By Ninah Santos, July 30, 2017
• ★ ☆ ☆ ☆ ☆
  Does not communicate. I had simple question that was emailed. It takes at least two requests for info for him to get back to you. A customer should not have to remind their agent to respond, took over a month to get simple answer and even then he did not actually answer the whole question. I then called his office to get resolved, his desk person did not care, was flippant and I never did get a call or email back. This was the first time I ever had to communicate with him and his lack of professionalism in basic customer service was shocking. There are several local neighborhood agents in Pittsburgh, my advice would be to seek them out instead of David Masters.
  By Brent Miller, March 07, 2017
• ★ ★ ☆ ☆ ☆
  I have been working with this agent for more than 2 years. Unfortunately, he and his team is not supportive and communicate in a very slow fashion. Recently, I had an accident, which I was not in fault. I asked them if you are going to increase my rate. They replied: don't worry, you were not in fault. Unfortunately, they increased the rate, and justified it is general enhance in rates. In general, state farm did a VERY POOR JOB in this case. Even they were not able to communicate with other party, which was known and had insurance coverage.
  By Dariush Mohammadyani, January 12, 2017
• ★ ★ ★ ★ ★
  Very awesome for a more-traditional/old school style statefarm office. Very friendly. Keep your bill current do not let your policy lapse, otherwise discounts will be reset to nil and you are back at asking price.
  By Brian Seklecki, December 03, 2016
• ★ ★ ★ ★ ★
  I have the best insurance agent ever. I've been with him since he first came to the Squirrel Hill office many years ago. He and his staff are always attentive and caring. He was there through several car changes, buying my house, and especially caring when my son was born. I've moved away from the neighborhood, but wouldn't think of changing agents. I always refer my friends to him. He really is like a good neighbor.
  By A Google User, October 05, 2016

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About David Masters - State Farm Insurance Agent in Pittsburgh